The Loft Hair Establishment
  • Home
  • Meet The Team
    • Sherry Nelson
    • Bobbie Hughes
    • Marcy Ferrari
    • Kyla Hnatiuk
    • Rayen Caamano-Walton
    • Brenna Gates
    • Jalina Desgroseilliers
    • Steph Macinnis
    • Brooke Penney
  • Contact Us
  • Policy and Protocol
  • FAQ
  • Home
  • Meet The Team
    • Sherry Nelson
    • Bobbie Hughes
    • Marcy Ferrari
    • Kyla Hnatiuk
    • Rayen Caamano-Walton
    • Brenna Gates
    • Jalina Desgroseilliers
    • Steph Macinnis
    • Brooke Penney
  • Contact Us
  • Policy and Protocol
  • FAQ
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YOUR CART

Frequently Asked Questions

Where are you located?

Unit #130 
120 Pembina Road
Sherwood Park, AB

​We are a second floor unit without an elevator. 

​Do you have a cancellation policy?

Yes, we require a minimum of 24 hours notice for all appointment cancellations or rebooking. Without enough notice you may be subject to a free equivalent to 50% of your missed appointment prior rescheduling. 

Do you accept walk-ins?

​While we do accept walk ins, we are quite busy so cannot guarantee an opening without a scheduled appointment. 

​How do I book an appointment?

​For the salon staff (Brenna, Rayen, Jalina, Steph and Brooke) book online with the button at the bottom of this page or text the salon at (780)278-9427.

With our independent stylists (Marcy, Bobbie and Kyla) you have ton contact them directly, contact info in the contact us page. 


What should I wear to my appointment?

Good questions, come comfortable for the duration of your appointment. With that being said, please void wearing anything that is high around your neck including turtle necks and hoodies. 

Do you offer consultations?

Yes! we offer consultations at every appointment. We also offer pre appointment consultations for $30, this can be applied to your color appointment when you schedule your next appointment at your consultation.
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Book Here

We Would Love to See You Soon!